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USA - EAW has announced the expansion of its customer support organisation to provide end-users with a more efficient customer experience. The announcement was made by Adam Shulman, director of marketing and applications engineering at EAW.
Support is now handled by two close-knit groups: Technical Support and Applications Engineering. Technical Support, consisting of a discrete group of highly-trained technicians, offers troubleshooting, connectivity and setup assistance as well as handling questions about specific product information.
The dedicated Applications Engineering team provides product recommendations, design assistance, development of Resolution and EASE models as well as answers to advanced questions about products not typically covered in available product documents.
“This shift in direction enables our Applications Engineering team to be more d

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UK - HD Pro Audio is taking to the road in July for a series of L-Acoustics Syva demonstration and evaluation days, in London, Birmingham and Manchester. Showing the new L-Acoustics Syva Segment Source loudspeaker system, each of the days will run from 12 noon to 4:00pm and the programme will consist of a product and technology overview followed by listening and evaluation with a range of material. The products covered will be the Syva, Syva Low and Syva Sub.
The dates are Tuesday 18 July at fabric, 77A Charterhouse Street, London EC1M 6HJ, Wednesday 19 July at Birmingham Repertory Theatre, Broad Street, Birmingham B1 2EP and Thursday 20 July at The Stoller Hall, Manchester M3 1DA. Refreshments will be provided.
Numbers are limited so anyone interested in attending should book as soon as possible, either by contacting HD Pro Audio on 01784 433687, by email to info@hdpr

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UK - Nearly 50 of the multi award-winning Chroma-Q Color Force II 48 luminaires were a central feature of the Pyramid Stage lighting rig at this year's Glastonbury Festival, providing powerful coloured illumination and eye candy during both daytime and evening performances from high-profile artists including: Foo Fighters, Ed Sheeran, Katy Perry, Craig David, Chic, Barry Gibb, The National, First Aid Kit and many more.
Mark Cunniffe, lighting designer for Sunday night headliner, Ed Sheeran was impressed by the output of the fixture, commenting: “Loved the Color Force IIs. They worked really well in a daylight application.”
Kirk J Miller, lighting director for Katy Perry’s early evening, full daylight performance commented: “I’ve used the Chroma-Q Color Force IIs on a number of TV productions and I absolutely love them. They’re bright, well lensed, and put o

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Northern Nights - The Edinburgh International Festival will open its 70th-anniversary year with a major public event in Edinburgh's St Andrew Square. Bloom will be the third opening event by EIF associate artists 59 Productions. For the first time, it will be held over two evenings, on 4 and 5 August. It will combine large-scale animation with architectural projection-mapping techniques using the facades around St Andrew Square as a vast canvas.
Under the direction of 59 Productions founder Leo Warner, the square will become an immersive environment, incorporating a newly commissioned musical score from composer Nick Powell. Warner said: "We decided to place audiences inside the event, encompassing them within nearly half a linear kilometre of projection-mapped architecture and bespoke lighting fixtures. We will use music, sound and light to tell a story celebr

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The 2017 Behind the Scenes Holiday Cards are on sale now. There’s no better way to spread holiday cheer than with these unique cards created especially for Behind the Scenes. Sending a BTS holiday card helps spread the word about the charity and lets your family, friends, customers or colleagues know it’s important to you to assist those in need in our industry.
Three card ordering options are offered: personalised cards with a company logo and custom message, card packs of 10 with a standard greeting, and electronic versions for delivery by email. Orders will be taken until 29 September, 2017 to arrive by mid-November.
All proceeds benefit the Behind the Scenes charity which provides financial assistance to entertainment technology professionals who are seriously ill or injured. View and order cards at www.be

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World - With more than 100 rental houses worldwide now offering the STM Series modular line array, Nexo is creating a special Partner Network for customers of its flagship sound reinforcement products.
Since 2014, the STM Series of high-performance configurable line array modules has achieved global acceptance. STM modules have been put into rental inventory in more than 50 countries, as well as being specified for installation in numerous theatres and auditoria, sports arenas and stadia. The arrival of the compact STM M28 main module has enabled many smaller rental companies to join the STM elite user group, and reap the benefits of the versatile modular design.
Aimed at the touring and rental sector of its business, Nexo’s new Partner Network will bring STM owners and users closer together in a programme for global cooperation, with Nexo and with each other. One of

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UK - As many PMSE businesses and equipment owners will already know, last year the Government and Ofcom confirmed the timetable for the clearance of the 700 MHz band to make way for mobile networks. Being evicted from the band presents two immediate concerns for those operating in the PMSE sector.
First, they will lose varying degrees of their equipment’s tuning range, creating a need to replace redundant equipment. Secondly, as a result of this, there will be significant incremental costs imposed on owners. We know from the 800 MHz clearance, the financial reality of researching, purchasing, transporting, fitting, testing and utilising completely new equipment is a harsh one for businesses in the sector.
Ofcom has released a consultation document laying out proposed parameters for a support scheme for affected equipment owners. Their proposals state that eligible e

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UK - “Robert Juliat are the gold standard of followspots and whenever we’re looking to add more to our inventory, they’re our go-to brand.” So says Hawthorn’s Group Director of Hire, David Slater who have just expanded their inventory of followspots with a significant purchase of fixtures from Ambersphere Solutions.
The company opted to add to their Cyrano stock and to make a new investment purchase of the LED 300W Roxie. Slater explains the choices, “The Cyranos have proved so popular we felt it was right to add to our current stock. Their really impressive tight beam and long throw makes them perfect for larger venues and arenas such as the recent UK Tour of Sister Act and the British Bodyshop Awards at Battersea Evolution.
“The saving on replacement discharge lamps, due to the amazing life of the LED light engine and low power consumption of the Roxie

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UK - PRG XL Video, the UK operation of Production Resource Group LLC (PRG), has announced an investment in new Robert Juliat lighting technology, adding the Dalis 862 asymmetric LED footlight to its inventory.
Used as front-edge stage lighting, the rear of the batten is black, and so inconspicuous from the audience’s viewpoint. The fixture outputs white light which is tunable from 2200K to 6500K, and has 48 asymmetric reflectors arranged in two rows. Each row can be controlled independently, and this enables the footlight to be used for both short and long throw capabilities for upstage and downstage lighting.
PRG’s European head of asset management, Paul Weaver, comments: “The Dalis fixture adds an extra dimension into the PRG fleet. Its functionality of stage marking within the unit itself is a step forward in theatrical lighting fixtures, and makes them ideal

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UK - Rose Bruford College of Theatre Performance has been awarded a Gold award in the Teaching Excellence Framework (TEF), which was introduced by the Government to recognise and reward excellent teaching in UK higher education providers.
The TEF awards were decided by an independent panel of experts including academics, students and employer representatives. Drawing on national data, and evidence submitted by each university or college, the TEF measures excellence in three areas: teaching quality, the learning environment and the educational and professional outcomes achieved by students.
Based on the evidence available, the TEF Panel (which is made up of students, employers widening participation experts and academics) judged that “Rose Bruford College delivers consistently outstanding teaching learning and outcomes for its students. It is of the highest quality f

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UK - This year again, Prolyte Group brings a wealth of knowledge to its UK based truss users and owners. A series of Prolyte Campus events is scheduled at several locations, supporting its customer base on the safe use of truss systems.
Prolyte Campus is a Prolyte Group initiative to support its customers with the best and most up-to-date knowledge available. Providing the tools and training to use the Prolyte Group products safely and in compliance with applicable standards and regulations will help users perform better and safer.
Prolyte Campus offers a complete program of learning activities to create awareness on the safe use of Prolyte products and is organized in cooperation with the Prolyte distribution network.
“Here at AC-ET, we’ve long been advocates of specialised equipment training and recognise the responsibility to our customers of ensuring the

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Canada - Following the inauguration last year of EM Acoustics North America, the British loudspeaker manufacturer has announced the appointment of Canadian pro audio distribution specialists, Contact Distribution. Based in Toronto, Ontario, Contact covers the whole of Canada and also works closely with a number of trusted contacts in the US.
EM Acoustics’ operations director, Mike Wheeler, is delighted with the new partnership. “Contact Distribution is a leading pro audio distributor in Canada with nearly 30 years of specialist pro audio knowledge and experience,” he said. “They only work with the best and have developed their product portfolio based on quality – that is both quality of the products and the quality of the relationships with the people behind the products.
“Our partnership is a testament both to the quality of EM Acoustics products and Conta

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Germany - In the fiscal year 2016, the Sennheiser Group generated a turnover of €658.4m. This corresponds to a decline of 3.8 percent, primarily due to placing greater focus on the core business.
During the reporting year, the audio specialist exited the aviation segment and also ended relationships with third-party brands in the Professional Systems Division. In addition, the termination of governmental subsidies in Japan affected the turnover.
The Group's profit before taxes rose by 15.2 percent to €34.9m compared to the same period in the previous year. Research and development were further strengthened: Sennheiser invested €54.5m, which is a total of 16 percent more than in 2015.
"Coming from a very strong year in 2015, we were unable to build on the previous turnover growth in the reporting year. This was mainly due to placing strategic focus on core

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UK - The Vienna-based Dynamic Projection Institute, designer and manufacturer of the Dynamic projection system, has appointed Polestar Productions as its UK partner. The Dynamic Projection Institute’s high tech Mirror Head system enables a projector’s output to be dynamically moved anywhere within an 180° by 90/162° arc under the control of DMX / Art-Net or the comprehensive software package provided as part of the system’s MDC-X Media Servers. 
The software's features include Show Automation, Time Scheduling, Media Manipulation, Geometric Corrections, Seamless Transformations, Image alignment with Soft-edge and Show Pre-sets. System Control is Via the MDC-Touch Remote Control, a web-based app or DMX / Art-Net control.
The Mirror Head systems versatile design

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UK - Universal Pixels, has become the latest rental and video production staging specialist to add Epson’s laser projectors to its product portfolio.
Established just six months ago, UK based Universal Pixels has already supplied bespoke video solutions for some of the world’s best known bands. The impressive line-up includes names such as Radiohead, The Killers, Blondie, Robbie Williams, Gorillaz, Rick Astley, Primus and Agnes Obel.
Universal Pixels is using Epson’s EB-L25000U laser projectors as part of the staging for Radiohead’s current world tour, Moon Shaped Pool, which includes a headline performance at Glastonbury this weekend.
London grime collective, Boy Better Know also used two of the 25,000 lumens projectors to launch its takeover of London’s The 02 on August’s bank holiday weekend, and Rick Astley’s recent tour included a laser projec

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UK - The d&b GB team has announced a new two hour installation showcase exploring the latest pro audio solutions for optimal sonic results and visually unobtrusive design.
Hosted by the Royal Central School of Speech and Drama (RCSSD) the presentation will run twice, first at 11:00, and again at 14:00 on Thursday 13 July at the Embassy Theatre in Swiss Cottage, London.
“This is a great opportunity for anyone who would like to know more about the dedicated installation products and what can be achieved, even in the most challenging of venues,” says Steve Jones from d&b Education and Application Support.
“With lots of listening we’ll experience the smart and scalable xS-Series loudspeakers – particularly the 10S, 12S and newly released 24S, alongside their counterpart subwoofers. We’ll also look at the 10D and 30D amplifiers, with their installa

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South Africa - Just over two years ago, Bernard Gramann became the sole owner and founder of Core Productions, a Cape Town rental based company.
In this time, his equipment retinue has grown to include Robin 300 LEDWash fixtures, Robin Mini Pointes, Spikies, the MVS Hazer, base plates, a Beavis and Huey Distro, Prolyte trussing and much more.
“It’s been quite a ride over the past few years,” Bernard is now able to say with a smile. While he has had his fingers burnt on a few occasions by people he trusted, the challenges have moulded him to make a difference in the establishment he now runs.
“In a short time, we have built an amazing company with amazing people in it,” said Bernard. “There isn’t much more to say other than we are an honest, ethical and an exciting team to work with who love what we do and respect those who we do it with, and for!.<

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UK - Northwest based technical production supplier, Sterling Event Group, has continued its dedication to investing in its equipment by purchasing the latest lighting gear from Clay Paky.
After success with other industry leading Claypaky products, such as Alpha Spot and B-eye and Sharpy fixtures, Richard Bowden, MD of Sterling, decided to invest further by purchasing the Mythos 2 Hybrid fixture, which is currently specified by leading designers for many TV shows and concert tours.
Richard commented: “We have had great success with our previous Claypaky fixtures in terms of performance and reliability, we are looking forward to using the Mythos 2 in the coming months across lots of our client’s events. In fact, the fixtures are already straight out of the door on a fashion show for one of the UK’s best known retailers.”
Other recent additions to the Ster

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UK - Rose Bruford College of Theatre and Performance is London’s International Drama School. Students from over 40 different countries study on the 15 different vocational and professional degree courses, with notable alumni including Gary Oldman, Hayley Squires and Tom Baker. Every year, the College hosts a Graduate Exhibition in order to give its graduating students a launchpad into the industry. Having worked with the College for over ten years now, White Light was called upon to provide the complete technical solutions.
This year’s Graduate Exhibition was named Beginner’s Call and took place at the Ugly Duck in central London. The head of production was Anthony Sammut, the production manager was Toscane Luckett whilst Sam Jackson was the technical manager.
Sam states: “My role on the exhibition was to work closely with Ollie Brennan (technical superv

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UK - The eighth Rigging Conference, being held again during PLASA 2017 at Olympia, London, on Monday 18 September, sees a change in its format and the focus of its content as it moves away from more traditional presentations allowing more time for discussion with delegates and panels of experts.
With a keynote presentation delivered by Morris Lyda, former tour truck driver, roadie, latterly prodigious production manager and owner of the Morris Lyda Organisation, the Conference targets a broader audience, focusing not only on rigging topics but on production and safety issues as well.
Content will be themed around questions raised by the rigging and production communities over the past 12 months and will continue to be developed as additional, pertinent issues are highlighted and will be very much a ‘talking shop’.
“In previous years, we’ve had traditiona

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UK - All Spotlight and Headline Sponsors have been confirmed for the 10th anniversary edition of The Knight of Illumination (KOI) Awards, which will be held once again at the Eventim Apollo in Hammersmith, London on 17 September.
One of the biggest nights in the Entertainment Technology industry calendar, the KOI Awards celebrate the exceptional creative talents of international lighting and digital content designers working in the UK across the sectors of television, theatre and concert touring & events. Awards in each of these sectors are sponsored by individual industry organisations known as the Spotlight Sponsors.
Coming on board for the first time as Spotlight Sponsors this year are ADB sponsoring the Theatre Award for Plays, Altman Lighting sponsoring the Television Award for Small Studio, Avolites sponsoring the Concert Touring & Events Award for Stage

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UK - Newcastle-based Nitelites is the latest UK rental company to become a certified L-Acoustics K1 partner, having recently taken delivery of a full K1 system.
Nitelites plans, designs and delivers events both in the UK and around Europe. It was founded in 1983 and is one of the most well-known and respected rental companies in the North of England. Nitelites’ dedication to providing a first-class service and the latest equipment has ensured steady expansion. Its investment in K1 underlines this continued commitment.
“Everyone who works for Nitelites has a passion for the technical side of audio,” says the company’s Andy Magee. “This means that we want the best equipment we can get and for a large-scale line array, that means K1.”
“The K1 network in the United Kingdom is already top flight,” affirms Paul McMullan, regional sales manager at L-Aco

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Bridge Over Troubled Water - Artists including Emeli Sande, Pixie Lott, and Stormzy gathered at London’s Sarm Studios to record a Grenfell Tower charity single. The cover of Simon and Garfunkel's hit Bridge Over Troubled Water was organised by Simon Cowell, a Kensington resident. Sande said: "It's really inspiring to see people come together. It gives you hope in humanity."
Live Streaming Tommy - A production with inclusive theatre consortium Ramps on the Moon will be live-streamed to care homes across the UK. Rock musical The Who’s Tommy will be broadcast from London’s Theatre Royal Stratford East on 17 June. Residents at adult social care homes across the UK will be able to watch the production, which is being streamed as part of Ramps on the Moon’s initiative to make theatre accessible to all.
Ramps on the Moon work with disabled

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USA - Robe’s Spikie has been named as one of the 2016-17 Live Design ‘Products of the Year’, which were selected by a panel of industry experts and aficionados, including designers, programmers and engineers active in the essential production disciplines of lighting, sound and video.
Robe’s Craig Burross (national business development manager) went to New York to accept the Award, presented during a special ceremony at the Upper Story by Charlie Palmer in midtown Manhattan.
Craig commented, "I was honoured to accept the award on behalf of Robe and everyone in our ‘family’ greatly and sincerely appreciates this new product recognition for Spikie. We would like to say a big thank-you to everyone at Live Design and of course to our amazing Robe Lighting customers!"
Bob Schacherl, CEO of Robe North America said, “We are extremely pleased with how well t
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